city Manchester hospital patient Health city Manchester

The mental health and dementia hospital where staff 'didn't know patients' names' and 'told them to sit down whenever they tried to get up'

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A mental health care hospital has been shut down by watchdogs after investigators uncovered shocking practices. The care unit was slammed for staff 'not respecting the privacy and dignity' of patients, as 'staff often talked over patients, ignored patients, and talked about their personal hygiene needs in the main lounge', while 'patients were told to sit down whenever they tried to get up'.

Monet Lodge in Withington provided care for up to 20 older people with complex mental health problems, specialising in dementia care.

After the damming inspection in early March of this year, the location was barred from admitting any further patients and instructed to discharge current patients, or find them new placements, by the end of that month.

Concerns were first raised by the Care Quality Commission (CQC), a social care watchdog back in February 2021, when Monet Lodge was placed into special measures.

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