This Guide aims to help orient people supporting the COVID-19 response to integrate psychosocial support skills into their daily work, thereby making a difference to the well-being of people they come into contact with during the pandemic.
More specifically, the guide is intended for health and social workers, emergency responders, people working in food stores, public transport, funeral parlours and pharmacies, employers and managers and people who are providing support to vulnerable family members or members of their community.
The illustrated chapters provides practical advice for taking care of one’s own mental well-being, communicating with empathy, and helping people suffering from stress or severe distress.